Fixed fee plans are fixed to the advertised monthly fee in so far that the services provided are covered by the scope outlined in your engagement letter. Services provided outside of this scope will be billed in
accordance with our Engagement Terms.

In addition, please refer to the information below relating to plans that start part way through a financial year.

Your plan will commence at a date agreed with you however generally it will be the first of the month following when you sign your engagement letter.

Your monthly fee for your Business Essentials plan will be direct debited to your nominated bank account. You may also choose to use a credit card however a surcharge applies.

Yes. Your plan is a contract for a period of 12 months from 1 July to 30 June. As you will appreciate our services are delivered over the financial year and our pricing is designed to reflect this.

As such, additional fees will apply for plans that start part way through a financial year (1 July to 30 June) as follows:

Fixed Fee Plans commencing in July

• No additional fees are payable for services outlined in the fixed fee plan.

Fixed Fee Plans commencing post July

• Additional fees will be payable in relation to your end of year accounts and tax returns.
• At year end we will ascertain any additional fees payable and issue a separate invoice

Our fixed fee Business Essentials Plans have been designed to accommodate much of your annual business accounting and compliance needs. From time to time you may require services outside of those listed in your plan which are unique to your business.

On such occasions, we will let you know what needs to be done and will clearly advise of any additional charges to assist. If you have a specific requirement not covered by the services listed in your relevant plan
please contact us.

No. Our fixed fee plans have been developed in a way that gives us certainty that we can efficiently deliver the included services for the advertised price. If you would like to customise the services provided
you can select a Retainer Plan however these are not delivered on a fixed fee basis (see below).

Your plan is fixed for the financial year and any changes to your pricing will be made at the end of the financial year. For example, if your business has no employees when you sign your engagement you will be on the ‘Sole Trader’ plan. If during the current financial year you employ five people your plan and pricing will not change. Your plan would be revised at the end of the financial year to the ‘Business’ plan.

We take this approach in good faith provide certainty for your annual accounting fees. Please note that we reserve the right to change your plan during the financial year where there are substantial changes to your
circumstances. For example, you were to buy a business that saw your number of employees or revenues significantly increase above the thresholds set for the plan you are on.